Located in 205 -175 Chestermere Station Way, Chestermere, AB, Plantlife Canada is the go-to shop for all your Cannabis needs. We pride ourselves on delivering a first-class guest experience; award-winning strains; and knowledgeable & friendly team. We carry an outstanding line of products and top brands representing Chestermere's best in flower, pre-rolls, oils, capsules, seeds and more.
We offer the highest quality cannabis from well-trained staff to help you with your personal needs. Open 7 days a week! - Pay with Cash or Credit.
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Friendly and welcoming atmosphere. Jesse and Jared provided excellent service.
Absolutely atrocious customer service!!! If I could leave less than 1 star I would.
This is not a complaint about Plantlife Chestermere specifically, but rather their employee 'Jay' (at least that's the name he gave). I've never received such poor and disrespectful service!
I've been to Plantlife Chestermere a few times before and the service I received from their staff has been normally helpful. Not on this occasion...
I asked for help identifying some gummies I had purchased previously and Jay's response was 'Dude, if you don't know which gummies you want, I can't help you.'
So, I asked if I could see where the gummies were displayed so maybe I could identify the packet and thus identify the one I'm looking for. 'Jay's' response was 'I'm not taking out all my products in the showcase to show you.'
At which point I'm literally shocked at what I'm hearing and experiencing so I said, 'I'm just trying to get some help, and you're not being very helpful to me.'
'Jay's' response at this point was 'I don't care.'
I've tried my best to summarize the interaction to the main points to make this more concise, but in reality the experience was much worse!
I'm writing to express a concern regarding the Chestermere Plantlife Cannabis location.
Tonight, I arrived at the store at 8:00 PM, and the store was already closed. This is frustrating because it clearly states online, on your social media, and directly on the store door that the Chestermere location is open from 10:00 AM to 9:00 PM, Monday through Sunday.
This is not the first time this has happened. On multiple occasions, I have gone to this location 30 minutes to an hour before the posted closing time, only to find the store closed. This creates confusion and inconvenience for customers who rely on the advertised hours.
If the store is closing earlier than 9:00 PM, the hours should be updated accordingly to avoid misleading customers. I would appreciate clarification on the actual operating hours and whether this issue will be addressed moving forward.
Always super friendly, great selection, great people and good prices👌🏼🤘🏼
This place is awesome and have got different stuff all the time the staff are great for ex Jessie and Jayden recommend it to all