Buddy Guy Cannabis
1-45 4th Ave NE, Altona MB
| 4.2 | ★★★★ ☆ |
(10) |
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"Not my fault"- pass the buck- talking over me repeatedly- and resorting to calling me a lier- customer service from "self-expressed" manager/owner.
This is After younger inexperienced employee sells the not property labeled product. When I received and inspected product at home, it did not say or indicate shake/milled. Thick non transparent packaging. Then employee had to communicate with me back and forth to try to understand the problem. She didn't even understand what shake/milled was!!! Proclaimed owner/manager lied about staff informing him about the milled/shake quality. Evident as I had to explain it to the staff after realizing there was a label error. Also who pays $115 for shake on purpose?
Why do the younger less experienced staff have to deal with the complex situations?
(Not properly labeled 28g $115)
package does not specify shake/milled.
Being called a lier and him also inexperienced and a liar is so interesting. I would love to see the cameras for truth as she "told him it is shake/milled" when in fact, she didn't even know what that ment when I spoke to her on the phone.
As someone who specializes in customer service, I recommend HEARING the concern details before yelling, raising your voice, labeling, judging, talking over, assuming privilege and now slandering people for your $115. Problem solving skills would have been key in this upsetting experience. Tact and understanding goes a lot further than retaliation and anger.
Enjoy my $$. The le ..
Staff are amazing and they've got a decent selection. Love it here!
Best place in town to buy cannabis.
Great staff, best selection. 10 out of 10. Would recommend.
Always like going here for my supplies always something new
Great place ,good selection and friendly staff first time buyer .
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