T Cannabis
130 Second St. E, Fort Frances ON
| 2.4 | ★★ ★ ☆ ☆☆ |
(19) |
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I find myself frustrated more than satisfied by TCann. One time they gave me the wrong product then refused to make it right to the point a staff gave me money out of their own pocket to save me as a customer. The last straw is the fact that you can order online show up and hour later and they have sold your order saying that until I pay it can't be held but there is nothing in the site that states that and seems counterproductive to have an online ordering system people can't depend on. Example if I was shopping from the rural area surrounding us I would have ordered, travel to town and be told my order isn't there. After this I went to your competitor and purchased the same product for higher cost to get proper service.
I have been a customer here in Fort Frances since it opened and the horrible service is getting worse so I'll be taking my business to borderland
TCann are independently owned like Credit Unions they are there own store and its cheaper to get from TCann in Kenora so thats where I go most time amongst other things or LOTW Cannabis there very helpful and focus on you until your done shopping in there location
not the best customer service....and literally the worst stock ive ever seen at any marijuana dispensary....they are gonna be going under i imagine soon. as they have the lowest and most minimal stock possible
They don't care about the customers. They don't care about the employees. They have so many locations… they undercut the smaller shops…They're mission statement is off putting. Nothing about providing a great experience…
They only care about money. Stop shopping here.
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