Lux Leaf’s mission is to provide Canadian’s with the best locations, exceptional customer service, and the highest quality customer experience in the Country.
Whether you’re a seasoned veteran or a cannabis newbie, a Lux Leaf employee will be there to suit all of your cannabis questions and concerns.
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I had one of the best experiences I've ever had purchasing from this store, I'm a regular now just because of the customer service from Khyla. 10/10 would recommend.
Absolutely amazing first experience in Lux Leaf, made and account for the first time and I grabbed a little bundle of things, Thank you Khyla :)
Walked all the way over to pick up a nice ounce of fricking sativa and they had nothing on the board. Absolutely no selection whatsoever absolute waste of my time walking over here. They need to really start ordering better.!!!!
Very great customer service! Khyla from Lux Leaf is so welcoming and always knows what the mind & body needs. They have a very wide selection and you can always count on them to treat you like family.
came in earlier today around 3pm, employee was super rude and just seemed generally uninterested, i asked a few questions about the package dates on some pre rolls and i was assured everything would be packaged within a month, i purchased and checked the container and it was packaged almost over 4 months ago. like lazy employee, dismissive employee, and distrustful employee. if your going to lie about something at least don't do it about something that's so easily fact checked. won't be giving them my money again.
next visit:
upon coming back for a refund, i was given a full refund for the product and the employee did acknowledge he should've paid closer attention, i love that he owned up to it, mistakes happen to everyone. however the customer service (i.e. greeting, expression, etc) is still not tremendously welcoming and friendly. however they have a good system in terms of returns and have a great product selection.
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400 North Town Rd, Winnipeg MB
(204) 219-1785
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