The Joint has been proudly serving customers on the Prairies and all over Canada since 2007. The Joint Tobacconist & Glass Gallery currently operates retail locations in Manitoba and Saskatchewan. The Joint's selection is unmatched whether it be cannabis or cannabis accessories, The Joint keeps the biggest selection and lowest pricing. At The Joint we strive to provide our customers with the best shopping experience possible by maintaining a massive product selection as well as keeping our prices as competitive as possible. Above all, we pride ourselves on providing excellent customer service to every one of our customers.
We constantly strive to carry the newest and most innovative products in the market, including a huge selection of high end and independent Canadian, American & European glass. We always hope you have an awesome shopping experience at The Joint Tobacconist & Glass gallery, whether it is at one of our brick and mortar locations or through our website.
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The staff here are the WORST. Plus they sell very OLD product, and if you try to return it (with receipt and unopened), they ban you from the store. Absolutely the worst shop in Winnipeg to go to.
Vape pen came with cracks fresh out the box. I suspect it was used and returned, but I could be wrong about that part. ( i have pictures ) I went back inside and they saw one of the cracks and said it was just the plastic and that it functioned well. I don't want a product that comes with cracks even if it's functional. I nodded and left.
Alright but need a points system it that's what I got after so it's good
I had been shopping with the joint for about 7 years now and I never had an issue until now. I purchased a 1 gram disposable dab pen 1 night before I came in to this issue and I took about 3-4 puffs out of it and it stopped working. I called and asked them to return they told me to bring it in and they will exchange it. I went in and showed them the product and right away the east Indian guy is telling me it looks empty "indirectly accusing me of scamming them lol." So then he told me he's gonna weigh it, I told him to do it and he didn't want to weigh it after and saying he's going to call the manager instead. The flamboyant fellow on the other end, continued laughing at me and being super rude the whole interaction acting as if I'm lying. I told them I'm a customer and that's not the way to speak to someone and they just laughed in my face. Then I had called the regular location i go to, explained the situation and they told me to come in, the manager looked at the pen and started laughing saying it's not empty it's full and said it was diamond thc so it looks different and he didn't understand why they didn't accept the return. Overall I give you 0 stars, negative if possible. I will never come back to this location ever again even if you have free items lol. Educate your workers on how to respect paying customers! You're not there for just the pay cheque!
Update: Emailed April 6th, still no response.
Great deals always ! good service by Hasin .