Lux Leaf’s mission is to provide Canadian’s with the best locations, exceptional customer service, and the highest quality customer experience in the Country.
Whether you’re a seasoned veteran or a cannabis newbie, a Lux Leaf employee will be there to suit all of your cannabis questions and concerns.
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Beautiful store with extremely knowledgeable and caring employees. The assistant manager has on many occasions gone above and beyond to assist me to find the best products for my needs. I would highly recommend this store along with their amazing staff.
The lady working last night was extremely rude, and not only that but she was stuffing her face when I walked into the store and spoke to me with food in her mouth. The lack of customer service and the fact that she thought it was okay to talk to someone with a mouth full of food while she's at work (disgusting), will keep me from returning here. Find better employees.
Had just got out of the hospital and was not able to walk very well cause I was in extreme pain. I sent my sister in who is 28 to get me a CBD bath bomb. Her ID was expired so she would not sell to my sister even though she's very clearly 28 and they don't scan IDs. I would have gone in myself but was unable cause I was way to sick. When my sister got turned down my boyfriend tried to go in after with a valid non expired ID to buy me a CBD bath bomb, and was turned away because he was "clearly booting". BOOTING A CBD BATH BOMB FOR A 28 YEAR OLD? OK. The woman from what I heard was also extremely rude to my sister and boyfriend. Also think it's hilarious that someone would boot a pure cbd no thc bath bomb lol. Never going here again.
Average product. But 1 star for crazy cleaning chemical smell inside. Very sorry for customers who smell it and especially staff who stay the whole day inside. Please fix ventilation system, that is not healthy.
The lady behind the counter has no idea what customer service is. She's not very nice and quite rude. Recommend any other store.