The Ratings Trend indicator represents the change in overall rating from the most recent 5 reviews vs the combined rating of the most recent 10 (or up to 10, min 6 reviews required). A greyed-out indicator is displayed when there are insufficient reviews available, or there is no significant change in rating trend detected. [close]
"Shout out to the new guy Jared for the amazing service when I visited today. He was professional & helpful when recommending products to me and I will definitely be back due to the outstanding service! "