Elevated Cannabis Is Here. Finally.
Tokyo Smoke’s varietal collection is here to activate your intent. We believe that responsible cannabis is a tool that can turn your good intention into better actions to live your best life. Whether you need to relax, recharge or re-invent, we’ve got you.
We have been changing the public perception of cannabis since its inception through well-designed products and immersive retail. We’ve come a long way, always with the core belief that intentional cannabis usage can better people’s lives. Tokyo Smoke empowers consumers to make well-informed decisions about safe, high quality products.
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Every time I try to go over I can't because something else comes up so I'm not going to bother. I know I shouldn't but surveys or surveys but I did like the store over on James Street. That's the one I used to go to, but that store is now closed down for reasons I don't understand but that's what they want. That's what they get
So I've been coming to this place and giving sole them my business in Hamilton for over the last 2 years now. For the most part the staff is usually very friendly towards me.
Fast forward and theres a staff member I've never seen before, possibly new. As I'm making my selection I get asked for my ID, I'm pushing 40 years old and found this to be a bit strange.
I told the staff that I sadly forgot it but you can look at me and clearly tell I am no where close to under the legal age for purchase. I said I'll go back and get it though if it's a big issue.
As I proceeded to take a look at what to purchase before I went to get my wallet with my ID in it I was promptly kicked out the store with the staff whom I even look older than telling me that I was spoken to already and need to leave. Okay...
I didn't bother to go back and get my ID and will not be returning here at all for that part.
The prices here are already more than other spots around the city and with the amount of times I've purchased from them over the 2 years there reward program seems to be broken also.
You're better off going elsewhere.
AMAZING staff, super friendly and knowledgeable. The store itself has a great atmosphere and there's so much selection!!
First dispensary I have visited since moving back to Hamilton, place is clean and in a convenient, location. Bought a vape, had it for two weeks and it ended riddled with mold on the inside or the cartridge, it was absolutely disgusting. As someone who has been in the customer service industry for 20+ years, I didn't want to make a big fuss about it but did want to make the store aware of the issue, I am a licensed grower for over 10 years, with equally my medical license and a certified Cannsell rep since the beginning, I have never once seen this happen, it was disgusting ... Even though I didn't want to make a big deal about it ...It's been weeks and not even a courtesy call could has been given? Haven't returned, won't be returning took my business to Honey Pot
Best in Hamilton. All the employees are so helpful and respectful. Matt is honest, knowledge and polite. My go to store!