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Friendly service and great deals - perfect place to stock up before the weekend!
Just when you thought this place couldn't get any worse, okay so we all know their prices are insane and that they're a conglomerate run by folks that don't even know the first thing about smoke. However due to what I can only guess is a less than supportive head office they switch managers every three months. This latest one appears to have just stopped ordering product. Although they are significantly marked up, this store at least always had a large selection. The past two weeks I have showed up on order day only to be met with 10% of the product they used to carry. Dude you are a downtown shop. It doesn't take much to see your market is prerolls. You had maybe a dozen types of preroll sativa left after your order on Monday. By the weekend you had 8, whereas you usually carry two pages worth. Management should probably listen to their team as somehow they made the worst pot shop downtown even more dismal. If you can't be present and don't understand your client base at least talk to your long term employees that do. I live literally above the store and will drive to go anywhere else now.
One of the female workers clearly hate people and has no customer service skills. The guy with the glasses is great and knowledgeable.
The woman I spoke with on the phone a short few weeks ago hung up on me. Yes, it was intentionally done. She decided to assume I wasn't a paying customer. Not a way to treat a potential customer.
I was asking about pre rolls and the woman told me that this stuff was good everyone said it was good, so I got it. The worst taste I have ever had, it tastes like roaches, or cigarette butts, and she said they were cigarette style, they were frucking cone. Idk go here or don't, they are horrible judges of cannabis
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