We Are Raising The Standard.
Mountain Standard Cannabis is a trendsetting Cannabis store with a unique shopping experience for all types of consumers. If you have consumed cannabis for a long time or if your a first time user, our knowledgeable staff will help you find what your looking for.
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Went to this store for the first time the other day and I will not be coming back. The customer service was terrible. The employee that was working was very rude and unprofessional I think her name was Ashleen. I was just asking her about the Selection and she rolled her eyes and gave me attitude. She acted like talking to me was an inconvenience. If I ever come back I hope she's not still working there.
Was recommended this store as I'm new to town and had been to other locations, upon walking in I was welcomed with a snarky attitude which immediately made me regret my decision of choosing this store. As someone who works customer service the attitude and customer service was what I would expect from a disgruntled 5y.o who didn't get what they wanted, not a women named Ashlene who CHOSE to work customer service. I have never been dissatisfied enough to bother writing a review but this was atrocious, I will not be returning to this location due to this.
I was visiting the area and had asked around for a good place to stop in and pick up a few things, I was suggested this place by a few locals. I'm not necessarily a new cannabis user by far, but the couple of questions I asked the sales associate, Ashleene I believe, I was made to feel like I was bothering her, or distracting her from something, as she was a bit rude and short. I eventually just sighed and gave up and decided to take my business elsewhere. What a weird experience, usually our bud tenders are some of the friendliest & chillest people. Probably won't be returning to this location any time soon.
Walked in while in the area, nice looking store. Was extremely displeased at the woman across the counter. As a prior dispensary manager myself, the customer service representative who helped me knew very little about the offerings on the menu, could not tell me about the terpenes, was more than happy to point and leave me to it and when I asked questions to find better selections I was met with a lot of short, curt, snobby answers. I believe her name was Ashley? Maybe Ashleen? I can't quite remember. Any which way, I would steer clear and will NOT be back.
Customer service here is strongly lacking. Especially with an employee named Ashleen. When I asked her help she made me feel extremely unwelcome and as a cannabis user who's not experienced it ruined the whole visit for me. Will not be back. 👎👎
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