13th Floor Cannabis is an emerging Alberta based premier cannabis retailer, dedicated to providing unparalleled customer experience. We seek to understand our customer’s behaviours and preferences to ensure we can offer the best products available.
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Only ever go here when either Amy or Sarah are working . They're very knowledgeable and helpful when it comes to deciding what to get . Place smells of cigarettes when anyone else is working in the store.
Also, I feel an attitude towards me when dealing with any other employees .
Utopia is the only way to describe this place. From the shop arrangement to the selection and the staff, its all top notch and makes your experience feel high class. Their staff is all excellent at customer service and satisfaction. I feel comfortable enough to ask them I want something that feels ___ and sure enough they just know what I need. You aren't going to find a better spot for your needs than this one.
amazing selection compared to other stores but pricer but that's to be expected with always new product, staff is always friendly and inviting and always show interest and give good recommendations but i can tell it's genuine vs just trying to sell. overall great location.
Great customer service overall from everyone. They are always alert and ready to help find what you need the moment you walk through the door. :)
I have been coming to this place ever since it opened. I can easily say it is my favourite cannabis store in Calgary. Not just because it's located right down my street. All the employees are so lovely, kind, respectful and friendly. They never make you feel as though your presence is being ignored.
One of the people who has always gone above and beyond and stands out is Sama. From day one, he has always been patient regardless of how long I take to choose on something. Since I wasn't experienced with Cannabis at the start, Sama made sure to give me suggestions including some of his personal favourites when it came to cartridges. He is always in such a good mood naturally brightening mine up. Thank you Sama for always giving such amazing customer service, never making one feel rushed - you make visits to 13th floor a lot more fun. Keep up the good positive energy and work!
I would highly recommend this place
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