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These guys know me and know what I like. Great service. They call me by my first name. The discounts and staff picks are a bonus. My go 2 shop.Carlton Place location. 7
I popped in on Saturday afternoon on the spur of the moment look at pipes and the lady behind the counter was fantastic. Very patient explained all of the different materials and benefits of each. Def recommend
Just stopped in to grab a vape pen. ( store was empty) The items are too far away from counter to see them. so when I mentioned that I will kinda lean in to see the pens the attendant was very unfriendly. Like he was god. The unfriendly environment has just lost a customer. I will never return sorry. There are way more customer friendly places around. Thanks.
I had an unusual experience. I don't live in the area and I was in town and thought I would stop in. I bought a pack of pre rolls that I didn't open until much later in the evening. Imagine my surprise when the pack was completely empty. I called the store the next day to explain and I honestly thought I would just be out of luck but I guess sometimes this happens because everything is machine rolled and packed. Anyway long story short the owner went out of way big time to make it right and I look forward to the new store opening a little closer to me.
I called in about delivery and when talking to a customer service rep who was very helpful his coworker was a complete Karen in the background and all I could hear through the phone was her yelling the other coworker about the questions I had… then I was hung up on… and never received a call back…
Stay away! Common Olympia do better with hiring good staff