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"I live right down the street from this store and have gone a number of times. The last 3 times, the OPEN sign is on and the door is locked. One of these times I waited with another customer outside the store and the clerk emerged from another store moments later to assist us.
This last time was on Halloween at approx 3 pm. I waited outside for a little while and also knocked on the door, no answer, open sign on.
I was in a bit of a rush to get to my halloween destination and did not have a long time to wait. When I got in my car to leave I saw a man come out of the liquor store, peek at the Nirvana store then go back inside the liquor store. I put on my hazard lights and ran in the liquor store, I found 2 men on their phones behind the desk and asked if one of them worked at the cannabis store. One did and I informed him I waited but wouldn't be shopping there......and it being Halloween I told him people probably want to purchase weed on such a day and his obvious loss of customers. Won't be wasting my time here anymore.
2nd star is for polite clerks when they are present and the store is clean. "
"Parry is WONDERFUL! Parry knows the products and the recommendations he gives me are always exactly what I wanted! Parry's customer service skills are far above and beyond what I've experienced at other dispensaries (and other stores in general). I always enjoy seeing Parry behind the counter because I know I'm going to be treated with utmost respect and walk out totally satisfied and excited to try Parry's new recommended product! Always an enjoyable shopping experience at Nirvana Canna Marlborough, Calgary "
"Great selection of products at every price point every time! Friendly staff willing to help you find what you are looking for.
Highly recommend stopping in!! "
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