Ignite Community. Spark A New Culture. Elevate The Standard.
WHO WE ARE
Our mantra has always been the same – to approach cannabis in a socially responsible manner, ensuring we’re providing our consumers with the best products, information and customer service to guide your cannabis experience.
We’re avid learners, caring community members and changemakers. We’re a company committed to bringing on passionate individuals who are willing to lean into a new industry with enthusiasm and a strong desire to learn, and we like to have a little fun along the way.
How we live it:
By being responsible stewards of cannabis in the community, fostering strong relationships and sharing knowledge.
By curating a diverse, inclusive and supportive environment. We recognize passion, expertise and a willingness to take on new challenges.
By going above and beyond to deliver an unparalleled in-store experience through exceptional care and expertise.
Vision:
To be known as the absolute best place to work and the most valuable and recognized cannabis brand with a cult-like following. We will set the worldwide standard for cannabis customer experience and employee satisfaction.
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I went into the store today for the first time. I was greeted by Emberlie, who was so kind and willing to help! She showed me some of the cool vaporizers and glass pieces that the store had. I came in for one thing and left with 4 items because she provided such excellent customer service, I just couldn't say no to her amazing suggestions! Thank you for making my experience so welcoming and inclusive!
An amazing experience. Firstly, I could not log in and see the products. Emailed them and got a lovely email back quickly from Emberlie, sending me a link to be able to access the website store. Backwards and forwards, trying to find a specific item. Did not have in stock at Pembina but did have some at other stores. I replied that I was in Spruce Grove and would try and find it locally. Was moving on and then got an email back saying that Misty (who turned out to be the store manager, lived out my way, and could drop it off on Sunday, on the way home. What? Okay. Agreed to that. Met Misty in Spruce Grove. Got my product and paid for it. Job done. This is, to me an incredibly caring and "out of the box" action by 2 people in the store. I cannot thank Emberlie and Misty for their incredible customer service and "beyond the call of duty" actions. Thank you both. Highly recommend this company! 5 Stars without a shadow of a doubt.
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