Ignite Community. Spark A New Culture. Elevate The Standard.
WHO WE ARE
Our mantra has always been the same – to approach cannabis in a socially responsible manner, ensuring we’re providing our consumers with the best products, information and customer service to guide your cannabis experience.
We’re avid learners, caring community members and changemakers. We’re a company committed to bringing on passionate individuals who are willing to lean into a new industry with enthusiasm and a strong desire to learn, and we like to have a little fun along the way.
How we live it:
- By being responsible stewards of cannabis in the community, fostering strong relationships and sharing knowledge.
- By curating a diverse, inclusive and supportive environment. We recognize passion, expertise and a willingness to take on new challenges.
- By going above and beyond to deliver an unparalleled in-store experience through exceptional care and expertise.
Vision:
To be known as the absolute best place to work and the most valuable and recognized cannabis brand with a cult-like following. We will set the worldwide standard for cannabis customer experience and employee satisfaction.
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Very knowledgeable and friendly staff. Highly!!! Recommend
I popped in for a disposable vape and a 10 pack of J's. The whole interaction i had with the man working was off putting.
He barley welcomes me; I'm not even half way into the store and he demanded to see my ID (I have worked in several pot stores, I know the drill about needing to see ID under 40, you can still be friendly before asking).
He then proceeded to talk to me like I was uneducated the whole time. I pointed out ones that intrigued me and he seemed very annoyed with any basic questions I asked, he talked over me and didn't listen when I spoke. Even the check out situation was poor. Yes, he did give me 5¢ change from below the till so I didn't have to break a bill but that was the only pleasant thing in the entire interaction.
I don't know if he was having an off day however someone like this should not be in customer service, I would rather drive an extra 20 minutes to go to the Sylvan Lake Four20 than to ever have this interaction again.
I didn't catch the persons name but I saw that they're the assistant manager 🤯
They know there product always seem happy to help and
Well everytime I go with my dad who is handicapable, the entrance is not wide enough for a power chair or a wheelchair with a wide base . The back entrance is a long ways from the counter. It's not the workers who are bad here it's there upper management class act holes who can't spend a few grand to modify and adapt to those who can't walk on their own .
the staff is hit and miss at this location unfortunately. there are a couple great budtenders, Carson and Theresa are fabulous! however i always seem get the same gal with the super sour look on her face, who makes me feel like a burden the moment i walk through the door, bothered by questions, never offers any suggestions, nevermind a smile. every. time.