The Ratings Trend indicator represents the change in overall rating from the most recent 5 reviews vs the combined rating of the most recent 10 (or up to 10, min 6 reviews required). A greyed-out indicator is displayed when there are insufficient reviews available, or there is no significant change in rating trend detected. [close]
Google says they're open until 9 or 10 depending on the day, drove over to check out the store and they were closed, have tried calling the store throughout the day for a couple days now with no answer, not even sure if they're still in buisness