Let Us Be Your Guide.
On the East side of Sherwood Park, this recreational cannabis retailer offers a full selection of cannabis products from dried flower, milled flower, pre rolls and oils to accessories like vaporizers, grinders and pipes. Whether you are a first-time partaker, or an experienced cannabis connoisseur, our cannistas can help you craft your dream cannabis experience.
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The first staff member was condescending; the second was helpful. Very helpful. I was convinced that the product I purchased was midlone or above average. The product I received was brown, and overly dried to the point at which the fragrance was nearly absent. Almost like product that has sit on a shelf for a year. Unimpressed.
Whatever lady they had in the store does NOT know the products or even where to find them. And since she did not know what Pre roll I was trying to describe N SHOWED her on the stores website. She still could not find it and then proceeded to answer the phone while in the middle of helping me.
So glad this 20 minute interaction left me without any weed due to her wasting MY LUNCH BREAK searching. Will not be shopping at this location again solely due to this interaction.
If i come in looking for a specific item and knowing the name. The employee should be able to find it within minutes. Especially when I can describe the product and the packaging to a T.
Kevin is so so helpful! This store is gorgeous and their staff is very knowledgeable. My personal favourite are the Stewart Farms bath bombs and Arctic Heat Cream by rebound.
I recently visited Fire & Flower and had an exceptional experience, thanks to Sarah. She was incredibly knowledgeable, friendly, and took the time to answer all my questions. Her recommendations were spot-on, and she made the entire shopping experience easy and enjoyable. Sarah's customer service skills are top-notch, and she clearly knows her products well. If you're looking for great service and expert advice, I highly recommend asking for Sarah! -RW
Awesome store with awesome people, come here for a great selection and staff that know and are passionate about their products