Here at Canna Cabana, we’re all smokers too: that means we know what makes or breaks the best bud. For over ten years (that’s right, since before legalization!) we’ve been creating spaces for enthusiasts to gather and share their love of everything cannabis. Our mission is to provide a welcoming, positive place for smokers new and veteran, young and old. Welcome to our Cabana—we built it for you.
There’s no ordering off a confusing menu here. We’ve got all our cannabis out on the floor so you can take your time, browse, and get recommendations from our beyond friendly team. And there’s always something going on at Canna Cabana—let’s get you up to date on the latest weekly deals, promos, and sweet giveaways.
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Went last week, door was unlocked and open, nobody inside or outside the building. Called the next day and the "manager" asked me to call back later as she had no answers to my questions about what's in stock, she also leaves a lot to be desired regarding politeness. The online menu always shows items that are not in stock, or aren't the right THC when I get to the store, when asked about it they blame their head office. Nobody here seems to care about customer service, product knowledge, or locking up the building. I'd rather shop ANYWHERE else at this point.
It was a Sunday, I'm not sure where you got Saturday from?
I have always received amazing and very friendly and knowledgeable service from this location. Always super accommodating.
This statement stood true until I visited when the 'store manager' was working. Not only did I feel like an inconvenience, but it literally seemed like she didn't want to help.
I mentioned the name of some product that I purchased last visit and asked if she had any more in stock... I got a very dismissive 'I don't know' and not even an offer to look. With any luck, her amazing staff will teach her the value of customer service. People skills go a long way, especially when you are so-called managing a business.
2 stars earned because the regular staff is amazing... 2 stars deducted because of the poor service from the manager and another lost because the prices are increasing with every visit.
On a side note, I got asked for ID as my grey haired look of a man in his 40's must be common among kids but w/e, I get it ... I also watched her refuse service to another man who appeared to be even older than myself because he didn't have his ID with him... seemed odd and slightly unreasonable.
There are lots of other stores out there..
Update: decided to give these guys another chance. They were supposed to be open until 11:00 on Saturday night, went there at 10:00, they were closed. They were supposed to be open at noon on sunday, I went there at 1, they were closed. It is a 50 minute round trip Drive every time I go there as I live in the country. Re ..
Best cannabis shop in town. Thank you for posting your hours on the door while the website is updating your hours. Very helpful. Best selection in the area. Keep up the great work.
Went in to look for beverages.
Immediately upon entry the one lady aggressively ID'd us (fine, but soft skills go a long way in the service industry).
This lady then proceeded to help a customer that came in after us while the second attendant continued to clean and rearrange the showcases. After standing by the cooler for about 5 minutes she finally came to help.
When asked about the products, she had minimal knowledge and had to read to us directly from the cans.
Will not go back.
Went in to the store the other day, there was a new face. The store was very busy and it turns out she was the new store Manager. She was all alone trying to keep up with the customers that kept on coming in. She apologized to everyone for the wait time she told me it was her 4th day on the job. And her staff called in sick so she did the best she could for the day.
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