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I purchased a vape from this establishment. It was defective. I came back to return it after a week once it decided to stop charging. The man at the desk was kind enough to contact his boss and get me the same product in exchange for the defective one. 2 days later the new vape that was given to me decided to stop charging again. Full pod of thc barley smoked. I visited on saturday may 3rd with the vape again and got denied service after i kindly asked if they can just give me a refund or a different brand of equal value and was told that nothing can be done and to send a complaint through the website. NOT PROFESSIONAL AND STRAIGHT ROBBERY! Im hoping the owner will respond and do something about it so I can remove the 1 star and keep shopping at this location.
Outstanding Customer Service!
They know your name! They know what you want and have excellent recommendations.
You can pre order online and pick up.
Great selection and Membership discounts.
Great sales and REALLY Great Staff!!!
(No names so we don't forget anyone…)
Side note; Always AMAZING Music
I walked in and Jeremy handled the whole situation with patience and properly suggested stock. Great employee and excellent service from an honest fella.
Dion my man! Never have I felt more appreciated or respected at a business before. If the rest of the staff are anything similar, you're going to get someone who really tries to understand what you enjoy, and find you some well-suited recommendations!
This is gonna be my new spot going forward, thanks Dion!
Geremy was really helpful in helping me chose what to get, the options were a little overwhelming. So it was nice to have someone make suggestions