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My go to dispensary for the last year and by far one of the best Value Buds around! Store is always clean and well stocked, clear expectations around ID and friendly, knowledgeable staff & management make every trip super easy :) Keerat, Lei and Thailee are always super patient and kind w me as well!
This location has amazingly great staff members , they are more than helpful and friendly, always making sure needs or questions are met with a smile and answers! Thank you for the great customer service, and thoughtful assistance every time! Keep it up!!
This store has terrible customer service. I'm a regular and always carry my ID, but the way they treat people is rude and disrespectful. I'm spending my money, not coming in to be talked down to or pushed around.
The worst part? They're completely inconsistent. One time I saw them serve someone who literally said they didn't have ID — which is illegal. But another day, I brought my friend who forgot his ID, and they kicked him out with attitude. Same situation, totally different treatment. How is that fair?
I go almost every week and it's always some new drama with the staff. I won't name names, but I'm done supporting a place that treats regulars like this. They clearly don't care.
I'm really disappointed in their service.
Just leaving the store right now, the white girl with cntrl tattoo, was rude. Didn't like the way she spoke to us, had a poor attitude while speaking and asking for ID.
I've been coming here from 3 years. And their new staff isn't up to the mark for the service industry.
It's like being a loyal customer doesn't mean anything. The staff comes and goes but it's the customers that stay.
Last time I came in from a different place, didn't have my ID. The girl who has served me for months and numerous times, refused my entry. She knew me but I guess that doesn't mean anything. Meanwhile ive seen a few people being served without their ID because they knew them. So, biased much ? Or what is it?
Hate their service now, absolutely garbage.
There are better places with better staff.
I would not recommend coming to this place. I came here intending to make a purchase, but had a disappointing experience. White chick employee made assumptions without knowing the full situation and clearly couldn't tell the difference between an adult and a minor. In my opinion, this person lacks the professionalism and knowledge required for this role and should receive proper training or be reconsidered for this position. Should be supervised.