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Tristan helped us pick whatever we needed with a smile on his face and was very patient. He explained us clearly about the product we were buying too. Very few people are customer centric out of which Tristan is one. Thank you Tristan, would come back for sure. Cheers!
Came here with very little knowledge of the product, looking for opinions and advice. Spoke to Alycia and Jahari and they were both awesome. Got some exciting new products to try and I'm looking forward to my next visit. If anyone wants an informed opinion or advise that isn't medical, ask for Alycia. She's great. Jahari knows his stuff too.
My customer experience dealing with Jordan was second to none. He was friendly, helpful, and offered up front a price range based on his knowledge that he was able to share with me that helped my selection process. He asked me what price range and if price point was the most important. Again, extremely personable and most friendly, and I will be back for another visit, based solely on my experience and interactions with Jordan D.
It's quite good at this spot.
There are sooooo many dispensaries in Brampton, it's the staff that sets places apart.
Every shop can have a bright clean space, great selection, short wait times…(all of which this OnePlant has).
But Hector & Ja at OnePlant provide the personality, knowledge, professionalism, etc. you would expect of a great budtender.
Which makes the experience infinitely better :)
It's "worth the drive" to Trinity Commons (shout out to Acton Hide House blahahaha).
Also: this guy Armitash: complete bull. I was behind him in line and I recall the entire experience and it was a JOKE how obvious it was that these two cats were together and the underage kid had no ID. It was so sad to watch: he kept hanging in there, explaining why he should be sold to, while "stranger" stood right beside him the entire time and was explaining how "I don't know this guy".
I wish I could say it was funny.
It was sad.
HECTOR HANDLED THE WHOLE SITUATION VERY PROFESSIONALLY (almost like he's had to do it before).
comment from "the guy" that put up a stink:
Amitesh Singh
New
This guy with a rings on his whole face denied me entry coz he thought I was with some another person who didn't have an ID and restricted me to purchase anything. I think him and another person who were telling us to leave they were both high.
I expect better service with ONE PLANT being such a big brand in the cannabis industry. I hope some action will be taken after reading this review to ..
Friendly and knowledgeable staff with excellent service! Manager Ashton went above and beyond to resolve an issue I had with a defective product. Highly recommend One Plant Brampton and their awesome team!