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Great selection of products, clean store, ample parking and outstanding friendly customer service. Thank-you for a job well done 👍 See you next visit!
The girls who work here deserve 5 stars every time. The man with a beard that's going grey- rudest person I have ever met and does not understand ID laws. I have gone in, my boyfriend has gone in, I have sent friends in and he has sent every single person away saying their ID is not valid or does not count. I am a government employee aware of what IDs are acceptable and what isn't. I have shown him the laws and he said he can refuse anyone for no reason. This is my favourite cannabis shop but now I will not go in because of his service and attitude.
Very friendly and knowledgeable staff recently. Especially Kyle, he always goes above and beyond for his customers.
We called the store to say we were 7 minutes away (they close at 9) and that we would be there a minute before 9 and if they would still serve us, the guy working said yes and we expressed gratitude and he just hung up on us, and we thought that was rude. When we went in it was a minute before 9, he asked us what we wanted and in the moment I forgot and went to quickly call my husband because he knows what I like, the man started to get annoyed and rolled his eyes and said he just wants to get home to see his kids. I made a rush decision and let him decide what I should get as I felt like an annoyance and the eye roll and rudeness made me feel very uncomfortable. I was with my sister and she couldn't believe how rude it was. I definitely will not be going back to this location, horrible customer service.
Shout out to Stevie ! I was passing through on my way back to Ontario after visiting some friends and family in the area and stopped by Dutch Bros to stock up for the many many stops on our drive back home to Ontario, and Stevie helped me out. She was knowledgeable, had some great recommendations, and was very friendly. 10/10 great experience and will for sure be back when I am in the area again! Thanks Stevie & Dutch Bros :)