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11 of 20 brands in Vaporizers

PAX Labs

Brand Logo (alt) for PAX Labs, 660 Alabama Street, San Francisco CA
Street map for PAX Labs, 660 Alabama Street, San Francisco CA
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2.3 
★★
☆☆
 (21)
Ratings Trend
Telephone(877) 859-0099
Contact EmailSend an Email
External Link
Brand Website
Produced by PAX Labs Inc.
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There's No Shortcut To Perfection.

EVERY DETAIL ELEVATED

You don’t change a category by leaving things to chance. That's why at PAX there are hundreds of people who obsess about every detail of every product. We are on a mission to elevate your experience in the cleanest, most natural way possible. If it's not right, we don't rest until it is. Some think this is all a bit extreme, but we disagree.

To us, it's simply a healthy obsession with perfection.

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User Reviews
Ratings Trend
 
1.0 
☆☆☆☆
K CFeb-24
Warranty is a scam. They want a proof of purchase for a PAX2 but on their website they state If "no date of purchase is registered or no record of the purchase date is provided by you or otherwise available to PAX Labs at the time warranty service is requested, the warranty start/end dates will be determined by date of device manufacture using the device serial number." I will contact BBB and explore legal options
 
1.0 
☆☆☆☆
Kevin HFeb-24
No longer respond to support requests. Only option is to submit a ticket online. Submitted one with no response. Thought maybe it was on my end so I submitted another one 3 weeks later. . . Another month later and no reply to either. Used have great customer service, but apparently not any more.
 
1.0 
☆☆☆☆
BrandonFeb-24
Terrible accessories and customer service! Very weak and poor quality vaporizers. Won't refund or even replace grinders that are shipped with deep scratches and cracks!
 
1.0 
☆☆☆☆
Jesse DJan-24
Product doesnt function. Warranty doesnt cover failure to vaporize. Item is a vape unit. Lots of apologies and platitudes, zero actual support. Refuses return, replace.
 
1.0 
☆☆☆☆
A NSep-23
Warranty is a scam. I've been waiting months for a replacement with no end in sight. Update: still no replacement. Keep getting the same stock emails. It's been more than 4 months and 40 emails Do not buy a PAX
 
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